A recently published review on the management of Commonwealth web sites by the ANAO has in my mind confirmed many of the themes raised in this blogg. From my initial reading the majority of the findings and recommendations are tied closely to how agencies approach governance of their web activities. Summarising the summary, the report suggests that Commonwealth agencies:
- Clarify the purpose of their web sites, ensure these align with business goals, and review this periodically
- Extend risk management planning to include web sites
- Improve the management content through a combination of; periodic review, better defining responsibilities and implementing supporting business process
- Monitor and report on the cost of websites
The full details of the report
Government Agencies’ Management of their Websites, The Auditor General - Audit Report No.13 2008–09, Australian National Audit Office, 2008
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